Privacy Policy
At Care Link Foundation (CLF), your privacy is a priority. We are committed to protecting any personal information you share with us and ensuring that it is handled with the utmost care and responsibility. This policy outlines how we collect, use, and protect your information in accordance with data protection laws.
Information We Collect
We collect the following types of information to provide you with the best possible service:
- Personal Information: This includes details you provide when you make a donation, sign up to volunteer, or contact us via our website. It may include:
- Name
- Email address
- Phone number
- Postal address
- Payment information (for donations)
- Non-Personal Information: This includes information automatically collected when you interact with our website:
- IP address
- Browser type
- Device information
- Cookies and usage data (to improve our website and user experience)
How We Use Your Information
We use the information you provide for the following purposes:
- To Process Donations: We use your payment information to securely process your donations.
- To Communicate with You: We may contact you to provide updates about our programs, upcoming events, and ways you can get involved.
- To Improve Our Services: Non-personal information helps us monitor the performance of our website and ensure it is user-friendly.
- To Comply with Legal Obligations: We may use or disclose your information as required by law or to prevent fraud or abuse of our services.
How We Protect Your Information
We take the security of your personal data seriously and use industry-standard measures to protect it. These include:
- Encryption: Your payment details are encrypted during transmission using secure socket layer (SSL) technology.
- Access Controls: Only authorized staff and volunteers have access to personal information, and they are bound by confidentiality agreements.
- Data Retention: We only retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following instances:
- With Trusted Service Providers: We may share your information with third-party service providers (e.g., payment processors, email platforms) to facilitate our operations.
- For Legal Reasons: If required by law or in response to legal requests, we may disclose your information to comply with legal obligations.
Your Rights
You have the following rights regarding your personal data:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct or update inaccurate or incomplete data.
- Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.
Cookies Policy
We use cookies on our website to enhance your browsing experience and improve our services. Cookies are small files stored on your device that help us understand how you use our website.
- Necessary Cookies: These are essential for the website to function properly.
- Analytics Cookies: These help us analyze website usage and improve performance.
You can control or delete cookies through your browser settings, but please note that disabling cookies may affect your experience on our website.
Third-Party Links
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.
Updates to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.
Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:
Care Link Foundation
Phone: 0326 105 0789
Email:admin@clfoundations.org